Leadership Team

LEADERSHIP TEAM

Chris Knights
Director of Food

Chris has responsibility for the group’s food operations including development of food menus, suppliers, delivering health & safety within the business, overseeing the succession and development of chefs and kitchen teams and ensuring the appropriate training & development programmes are put in place. Chris is a chef by trade and joined Young’s in April 2011 having previously worked within food service, retail and an array of restaurants and pubs.

Gail Khan
Director of HR

Gail oversees the HR function, including HR support, policy design, senior employee relations support, coaching and development. Gail is an accredited mediator, MBTI and Thomas International practitioner and feedback facilitator. Gail joined Young’s in May 1995 and currently sits on the board of RBT II Trustees Limited and is a trustee of the pension and life assurance schemes.

Gillian McLaren
Director of Marketing

Gillian leads the group marketing strategy and is responsible for driving premium value through individuality, consistency, brand awareness, growing and strengthening our community of advocates and broadening reach through digital and sales conversion. Gillian is also responsible for commercial procurement of our premium drink offer and maximising commercial value. Gillian is a Fellow of the Chartered Institute of Marketing and joined Young’s in August 1998 having previously worked for Scottish & Newcastle plc, Courage Limited, KLM Royal Dutch Airlines & TrustHouse Forte.

Stuart Gallyot
Director of Property

Stuart heads up the property team and has overall responsibility for delivering the capital expenditure and development plans for existing pubs, acquisitions of new pubs in premium locations, maintenance of the buildings and estate management. Stuart is a Chartered Surveyor and joined Young’s in November 2021. He has thirty years’ experience in the licensed trade having previously worked for Stonegate, Ei Group, Punch Taverns, and Scottish & Newcastle Retail.

Tom Durham
Director of Retail Finance & Planning

Tom provides financial support to the Chief Financial Officer and the pub operations team. He manages a team of eight people leading on areas such as budgeting and forecasting, financial reporting, business partnering and commercial finance. Tom is a qualified accountant and joined Young’s in October 2014 having previously worked for Marriott International and SSP Group plc.

Mark Loughborough
Senior Director of Operations

Mark oversees the operations of the Central London and City pubs as well as food-led pubs in home counties. In his division, Mark has specific responsibility for the succession and development of operations managers, oversight of sales and profits, oversight of capital expenditure development investments and ensuring return on investments, ensuring pubs are legally compliant, development of products and food menus, integration of new acquisitions and identifying potential acquisitions. Mark has a BSc in Business Economics and joined Young’s as an Operations Manager in February 2011 having previously worked in various sectors of the industry.

Patricia (Trish) Moody
Director of Operations

Trish oversees the pub operations of the North, West, South East and pockets of South West London regions. The division is famous for its canal, Thames-side pubs and large beer gardens. In her division, Trish has specific responsibility for the succession and development of operations managers, oversight of sales and profits, oversight of capital expenditure development investments and ensuring return on investments, that pubs are legally compliant, development of products and food menus and integration of new acquisitions. Trish has an honours degree in Hospitality Management and joined Young’s as an Operations Manager in January 2009 having previously worked at Scottish & Newcastle plc.

Kara Alderin
Director of Operations

Kara oversees the operations of the pubs with hotels, stretching from Wandsworth to the South West of England and the more recently acquired Cotswolds pubs and hotels. Kara has specific responsibility for inspiring and delivering individual business plans across our pub estate, succession and development of operations managers, sales and profits, capital development investments, compliance, menu evolution and marketing, development of Young’s hotels and bedroom growth and capital expenditure strategy.
Kara studied hospitality management and joined Youngs in July 2020 having previously worked for Abokado and Fullers.

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